Privacy Policy

What information we collect

When you call us or submit the contact form on this website, we collect the information you provide: your name, phone number, and the details of your message about the property and the water damage. When you visit the website, standard technical information such as browser type and pages visited may be recorded by the hosting platform.

Laptop displaying a security lock icon on a table in Lancaster CA
A lock icon on a laptop screen, the short version of this privacy policy.

How we use your information

We use the information you provide to respond to your request, schedule and perform restoration services, prepare documentation related to your job (including, where applicable, documentation shared with your insurance company at your direction), and communicate with you about the work. We do not sell your personal information.

Hand holding a brass padlock symbolizing data protection in Lancaster CA
A brass padlock, standing in for how Lancaster caller data is guarded.

How we share information

We share information only as needed to perform the services you requested: for example, job documentation provided to your insurer or adjuster as part of a claim you are pursuing, or to service providers who support our operations. We may disclose information where required by law.

Rusty padlock on chains symbolizing protected information in Lancaster CA
Locked down tight, on paper and in practice.

Cookies and analytics

This website is a static informational site. It does not run advertising trackers. If analytics are used, they are limited to aggregate, non-identifying usage statistics that help us understand which pages are useful.

Your choices and contact

You may ask what personal information we hold about you, ask for it to be corrected, or ask for it to be deleted, by calling us. We retain job documentation for a reasonable period for business, warranty and legal record purposes.

Questions about this page: call (661) 338-1428.